Frequently Asked Questions

Everything you need to know about our premium home and religious decor.

How long does shipping take for FA Dumont products?

Standard shipping typically takes 3-5 business days within the continental United States. For custom or handmade pieces, please allow an additional 2 days for processing.

What is your return policy for home decor items?

We offer a 30-day return policy on all unused items in their original packaging. Please note that personalized or custom-engraved items are non-returnable unless they arrive damaged.

Are your products made from genuine materials?

Yes, we pride ourselves on quality. Our jewelry and home accents are crafted from premium materials, including sterling silver, 14kt gold-filled metals, and high-quality hardwoods.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times for international orders are calculated at checkout.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Are the items insured during transit?

Yes, every FA Dumont shipment is fully insured against loss or damage during transit to ensure your home decor arrives in perfect condition.